Stripe is launching a new team to design, implement, and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for driving business outcomes, improving our internal processes, and play a front-line role accelerating Stripe’s growth.  If you like hard, scaled problems and are an amazing teammate, we want to hear from you!   You might: Partner with global operations specialists or business process owners to run a critical workflow Support the growth of a new operation team with on-site expertise help other team’s at Stripe scale quickly Build day to day cross functional relationship to understand business area needs and improve outcomes. Build scaling plans to manage the site level support needs and achieve steady state functionality

You might be a fit if:

  • You have a process-oriented mindset and ability to get things done
  • You enjoy working in an in-office environment with strong cross team collaboration and support
  • You enjoy learning about technical products and processes, and are energized by the challenge of solving difficult problems
  • You have good communication skills, both written and verbally
  • You are an organized, self-starter with passion for finding solutions to our user’s challenge
  • You are able to prioritize and enjoy working in a quick-moving environment
  • You excel in analytical thinking and problem solving
  • You are low ego, and have a proven track record for working well across teams and with external partners
    You might have prior experience in business user facing work or project management




You Should Include These In Your Application:

  • Your background and accomplishments
  • Why you want to work in this role

About Stripe

Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today Stripe handles over a million support cases per year and processes millions of internal transactions.  We’re going to achieve excellence by thinking of support in a novel, solution oriented way, and viewing operations as an integral enabler of all of Stripe’s growth.